If you are unhappy with our service
If you are unhappy with the service provided by our advisers and wish to complain, please let us know. You can contact us in writing (post or email) or by telephone.
Our contact details are:
Complaints Manager Tenet Group Ltd Lister Hill Horsforth Leeds LS18 5AZ
Tel: 0113 2390011
You can find more information by visiting the Tenet website: https://www.tenet.co.uk/making-a-complaint. If you remain unhappy with the decision you may have a right to refer your complaint to the Financial Ombudsman Service. You can also refer your complaint if it has not been resolved within 8 weeks.
Leila Ives, 3 Rye Crescent, Brough, HU15 1GA - Company Number - 12404396 - UK.
Copyright © 2020 Leilaivesmortgageandprotectionservices - All Rights Reserved.
Leila Ives Mortgage and Protection Services Ltd is an Appointed Representative of TenetLime Ltd which is authorised and regulated by the Financial Conduct Authority.
TenetLime Ltd is entered on the Financial Services Register (www.fca.org.uk/register) under reference 311266.
The guidance provided within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
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